Revised December 20th, 2022
We work to protect the privacy and security of all of our users and clients, to make sure your information is safe, private and available. We strive to collect only the data needed to provide and improve our services.
We do not advertise in any of our products, sell your personal information to anyone, or track users to target ads on other websites. All users are automatically opted out of selling their data for any reason. Data is retained only for education purposes
What information we collect
We collect personal information from you when you submit it to us on our company website or use our online software (our “Services”). We may also collect this information from your organization’s administrator directly or via integration with a third-party service. We collect Anonymous Information through your use of the Services which is not linked to your Personal Information through cookies and other analytic technologies.
Information we collect supervisors, teachers, administrators, etc
Account information – If you have an account (which your organization may have created on your behalf), we may collect your name, email address, a password, your department, your supervisor, your employees, your school and/or district, and the classes you teach (grade, subject, class name) and the names, grade, email address, and identifiers of the students in your classes. If you or your organization registers through or otherwise grants access to a third-party integrated service (“Integrated Service”), such as Google, MS365, Clever, Classlink or direct integration with your SIS, portal or product dashboard, we may collect Personal Information that is already associated with your Integrated Service account. If you create or upload assessments or other academic or educational resources or materials (“Educational Materials”), we collect the content of these materials and metadata you provide about them, such as tags, DOK levels and alignment to learning standards.
Demographic information – If an organization or user provides it, we may collect a user’s demographic information such as age, gender, race and eligibility for school services (e.g., IEP information on special education services) solely for the purpose of providing the Services. We do not share or use this information for any other purpose.
Communications information – If you contact us via online submission, telephone, electronic mail or regular mail, we may keep a record of that correspondence. If you post comments or opinions to us on the Services or third-party websites where we have a profile or presence (e.g. on our Facebook page), we may keep a record of the comments.
Information about how you use the Service – We collect data about how you use the Services, such as the time you access the Service, the length of your session(s), the website you come to the Service from, selections and choices you make and preferences that you set when using the Service as well as any data you input while conducting any work, including assessments, in the Service.
Information about how you connect to the Service – We collect data about the computer or other electronic device (“Device”) you use to connect to the Service such as details about the type of Device (which can include unique device identifying numbers), its operating system, browser and applications connected to the Service through the device, your Internet service provider or mobile network, your IP address and your Device’s telephone number (if it has one). While we collect the location of your organization, we do not automatically collect information about your actual location, other than an approximate location (usually no more precise than city level), which can be determined from your IP address.
Information we collect from Users
Account information – We may collect the user’s name, a username (which may be an email address, employee ID number, student ID number), a password, the user’s organizations, their employment department,employment shift, supervisor, and their class enrollments (grade, subject, class name, teacher).
Demographic information – If a user or organization administrator provides it, we may collect a user’s demographic information such as age, gender, race and eligibility for school services (e.g., IEP information on special education services) solely for the purpose of providing the Services. We do not share or use this information for any other purpose.
Assessment information – As a user uses the Services, we collect information such as the activity completed, time and duration of accessing the Services, assessment and other text entered by students, scores, number of attempts, and teacher feedback, and any other information a student enters while using the Services.
How we use your information
We use the information we collect from supervisors, teachers, and administrators in the following ways:
To provide the Services to you and your organization – We use information collected to create and manage accounts, administer assessments and produce reports of usage patterns and assessment results. Users can access this data based on their role, for example, individual users may access data only about their account. Supervisors and teachers may access data about their own account, or those of employees and students currently or previously enrolled in their classes. Administrators may access data about supervisors, teachers, employees, and students in their organization.
To personalize the Services – We use information collected to display information and features that may be of interest to you, or tailored to how you use the Services. For example, we display assessment content relevant to your subject area and optimize the display for the device you’re using.
To improve the Services – We use information collected from users to understand and analyze usage trends and preferences of our users to improve the functionality of the Services. We also use this data to diagnose and address technical issues with the Services, and to detect and investigate illegal activities, breaches of any agreements entered into between you and us, and threats to the security of the Services.
To provide you with information about our Services – We use information collected from users to respond to your inquiries and address comments and issues you have about the Services. We also use this information to notify you of changes to the Services, or provide you information about new products or updates to the Services that we feel may interest you, in accordance with your activities and preferences. We do not share Personal Information of any of our users with third parties for their marketing purposes, nor track users to target advertisements on our or other websites.
How we use your information – Information from and about Students
We use the information we collect from and about students only to provide the Services to students, teachers, schools and districts. We use information collected from teachers, administrators and students to create and manage accounts, administer assessments and produce reports of assessment results. Student data may only be accessed by the student, a parent or guardian, the student’s teachers or an administrator at the student’s school or district. We use aggregated and de-identified student information, such as assessment responses and scores, to analyze and improve the quality of questions in our item banks. We do not allow advertising on the Services, do not sell any student information, and do not track students to target ads on other websites. We do not collect information or create a student profile for any other reason than to provide our Services.
We share information you explicitly authorize us to share
Any assessments or assessment questions a teacher or administrator creates or adds to a shared library will be accessible to other users with access to that library. If a teacher or administrator shares a draft assessment with other users in order to collaborate with them, those users will have access to that assessment.
We share information with administrative users
Administrators with access to the organization version of the Services can view and edit supervisor, teacher, and individual user data in their organization, including profile data, usage data, assessment responses and results, and individual and aggregated reports.
We may share information with third parties that provide a service to us or to you
We may disclose information in a change of business
We will share data when required by law, or to protect us and others
We may disclose user information to respond to a subpoena, court order or other legal duty or obligation (including without limitations requests or demands from law enforcement and government authorities and regulators). We may also disclose information to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the safety of any person or to prevent financial loss to any person or entity.
Thank you for visiting Jakapa.com
This Website collects certain information via cookies and other online technologies. We care about your privacy and the information you share with us and want you to understand how we are using and protecting the information we collect about you.
Jakapa is respectful of data privacy and adopts best practices in compliance with applicable privacy laws and regulations.
This policy, describes Jakapa’ policies and practices regarding its use of information collected on this Website and sets forth your privacy rights.
What are cookies?
Cookies are small text files that can be stored on a user’s computer, tablet, or mobile device (“Computer”) when you visit a website. A cookie will typically contain the name of the originating domain, the lifetime of the cookie, and a randomly generated unique number or other value.
Cookies used by Jakapa identify you as a unique user using a tracking ID. The cookie itself is anonymous and does not contain any Personal Data, except when such information has been supplied by you, such as when you provide your name and email address when completing a registration form.
How can we help? Getting in touch
Last Updated: 12/20/22
Spam is unsolicited commercial email. JAKAPA prohibits the use of our products and services in any manner associated with the transmission, distribution, and delivery of spam. Any customer found to be using JAKAPA’s products for sending spam will be found in violation of this policy and our Terms of Service. Consequences for violation of this policy include immediate account termination as well as liability for civil, criminal, or administrative penalties and damages.
What Is Prohibited by JAKAPA?
In compliance with the U.S. CAN-SPAM Act and other global regulatory Acts, JAKAPA prohibits the following:
- Emails sent with invalid or forged headers
- Use of a JAKAPA or other third-party domain name to transmit email without express consent
- Inclusion of unauthorized URLs hosted by JAKAPA within spam
- Subject lines containing false or misleading information
- The use of harvested mailing lists or any list where the recipient has not given their prior consent
- Any other means of deceptive addressing and misrepresentation
- Interfering with any other party’s use and enjoyment of the services and products offered by JAKAPA
Anti-spam law is not unique to the United States. Global regulations empower many
governments to enforce laws with similar requirements. Penalties can include fines
and/or jail time. We reserve the right to report the use of our services for spam to the relevant authorities necessary to protect our users.
How to Notify Us
If you have received unsolicited email from one of our customers (or through a Submitted by: JAKAPA service such as zoom Meeting, Webinar, etc), please notify us immediately
at firstname.lastname@example.org JAKAPA finds unauthorized or improper use, it may, without
notice, take action in its sole discretion, including blocking messages from a
particular Internet domain, mail server or IP address as well as terminating any
account found in violation of this policy.
Child Online Privacy Protection Act Compliance (“COPPA”)
California Children’s Privacy Rights
If you are under the age of 18, or the parent of a User under the age of 18, residing in California, you are entitled to request a record of personal information we have collected about you or your child and to request removal of content or information you or your child has posted on our Services. If you would like to request the record or removal of you or your child’s content or information, please email us at email@example.com for assistance or directly contact your teacher or school to remove content or information you have posted on our Services. Please note that removal of your content or information does not ensure complete or comprehensive removal, as there may be de-identified or recoverable elements of your content or information on our servers in some form. Additionally, we will not remove content or information that we may be required to retain under applicable federal and state laws.
How we keep your data secure
We have implemented a variety of security measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We encrypt Personal Data while at rest, and protect your login information and the transmission of data using Secure Socket Layer (SSL) technology. You should take steps to protect against unauthorized access to your account by creating and maintaining a strong password and keeping it private. While our employees may ask for your username to provide you support, we will not ask for your password. If we learn of a data security incident that compromises or appears to compromise your Personal Information, then we will attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on the Services if a data security incident occurs. We delete or de-identify data including personal identifiable information as well as indirect identifiers, such as an email, IP address, and the other kinds of information that are ‘technical’ and ‘non-personal for all users when it is no longer necessary to provide Services to you or your school or district, or when requested by a school or district at the termination of a contract.
Links to other sites
Our Services are operated and managed on servers located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that differ from U.S. law, then you acknowledge and agree that you are transferring your Personal Information outside of those regions to the United States and that, by providing your Personal Information on the Services, you consent to that transfer.
Accessing and deleting your personal information
- You may opt not to provide, or later edit or delete any of the non-required information from your Personal Data through the profile page in your account on our Services.
- You may request deletion of your Personal Data or your entire account by contacting us at firstname.lastname@example.org. We will use commercially reasonable efforts to honor your request.
- Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Services for a period of time.
We may send periodic promotional or informational emails to teachers and administrators about our services, products, or events. You may opt out of such communications by following the opt-out instructions contained in the email. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you administrative emails about your account or any Services you have requested or received from us.
Disconnecting from an Integrated Service
How to contact us
US Phone: 573-579-9190