Privacy Policy

Revised December 20th, 2022

We work to protect the privacy and security of all of our users and clients, to make sure your information is safe, private and available. We strive to collect only the data needed to provide and improve our services.

We do not advertise in any of our products, sell your personal information to anyone, or track users to target ads on other websites. All users are automatically opted out of selling their data for any reason. Data is retained only for education purposes

What information we collect

We collect personal information from you when you submit it to us on our company website or use our online software (our “Services”). We may also collect this information from your organization’s administrator directly or via integration with a third-party service. We collect Anonymous Information through your use of the Services which is not linked to your Personal Information through cookies and other analytic technologies. 

Information we collect supervisors, teachers, administrators, etc

Account information – If you have an account (which your organization may have created on your behalf), we may collect your name, email address, a password, your department, your supervisor, your employees, your school and/or district, and the classes you teach (grade, subject, class name) and the names, grade, email address, and identifiers of the students in your classes. If you or your organization registers through or otherwise grants access to a third-party integrated service (“Integrated Service”), such as Google, MS365, Clever, Classlink or direct integration with your SIS, portal or product dashboard, we may collect Personal Information that is already associated with your Integrated Service account. If you create or upload assessments or other academic or educational resources or materials (“Educational Materials”), we collect the content of these materials and metadata you provide about them, such as tags, DOK levels and alignment to learning standards.

Demographic information – If an organization or user provides it, we may collect a user’s demographic information such as age, gender, race and eligibility for school services (e.g., IEP information on special education services) solely for the purpose of providing the Services. We do not share or use this information for any other purpose.

Communications information – If you contact us via online submission, telephone, electronic mail or regular mail, we may keep a record of that correspondence. If you post comments or opinions to us on the Services or third-party websites where we have a profile or presence (e.g. on our Facebook page), we may keep a record of the comments.

Information about how you use the Service – We collect data about how you use the Services, such as the time you access the Service, the length of your session(s), the website you come to the Service from, selections and choices you make and preferences that you set when using the Service as well as any data you input while conducting any work, including assessments, in the Service.

Information about how you connect to the Service – We collect data about the computer or other electronic device (“Device”) you use to connect to the Service such as details about the type of Device (which can include unique device identifying numbers), its operating system, browser and applications connected to the Service through the device, your Internet service provider or mobile network, your IP address and your Device’s telephone number (if it has one). While we collect the location of your organization, we do not automatically collect information about your actual location, other than an approximate location (usually no more precise than city level), which can be determined from your IP address.

Information we collect from Users

Account information – We may collect the user’s name, a username (which may be an email address, employee ID number, student ID number), a password, the user’s organizations, their employment department,employment shift, supervisor, and their class enrollments (grade, subject, class name, teacher).

Demographic information – If a user or organization administrator provides it, we may collect a user’s demographic information such as age, gender, race and eligibility for school services (e.g., IEP information on special education services) solely for the purpose of providing the Services. We do not share or use this information for any other purpose.

Assessment information – As a user uses the Services, we collect information such as the activity completed, time and duration of accessing the Services, assessment and other text entered by students, scores, number of attempts, and teacher feedback, and any other information a student enters while using the Services.

How we use your information 

We use the information we collect from supervisors, teachers, and administrators in the following ways:

To provide the Services to you and your organization – We use information collected to create and manage accounts, administer assessments and produce reports of usage patterns and assessment results. Users can access this data based on their role, for example, individual users may access data only about their account. Supervisors and teachers may access data about their own account, or those of employees and students currently or previously enrolled in their classes. Administrators may access data about supervisors, teachers, employees, and students in their organization.

To personalize the Services – We use information collected to display information and features that may be of interest to you, or tailored to how you use the Services. For example, we display assessment content relevant to your subject area and optimize the display for the device you’re using. 

To improve the Services – We use information collected from users to understand and analyze usage trends and preferences of our users to improve the functionality of the Services. We also use this data to diagnose and address technical issues with the Services, and to detect and investigate illegal activities, breaches of any agreements entered into between you and us, and threats to the security of the Services.

To provide you with information about our Services – We use information collected from users to respond to your inquiries and address comments and issues you have about the Services. We also use this information to notify you of changes to the Services, or provide you information about new products or updates to the Services that we feel may interest you, in accordance with your activities and preferences. We do not share Personal Information of any of our users with third parties for their marketing purposes, nor track users to target advertisements on our or other websites.

How we use your information – Information from and about Students

We use the information we collect from and about students only to provide the Services to students, teachers, schools and districts. We use information collected from teachers, administrators and students to create and manage accounts, administer assessments and produce reports of assessment results. Student data may only be accessed by the student, a parent or guardian, the student’s teachers or an administrator at the student’s school or district. We use aggregated and de-identified student information, such as assessment responses and scores, to analyze and improve the quality of questions in our item banks. We do not allow advertising on the Services, do not sell any student information, and do not track students to target ads on other websites. We do not collect information or create a student profile for any other reason than to provide our Services.

We share information you explicitly authorize us to share

Any assessments or assessment questions a teacher or administrator creates or adds to a shared library will be accessible to other users with access to that library. If a teacher or administrator shares a draft assessment with other users in order to collaborate with them, those users will have access to that assessment. 

We share information with administrative users

Administrators with access to the organization version of the Services can view and edit supervisor, teacher, and individual user  data in their organization, including profile data, usage data, assessment responses and results, and individual and aggregated reports.

We may share information with third parties that provide a service to us or to you

To provide the Services to you, we use other companies for services like hosting, messaging, and tracking support issues and analytics. We only contract with third party vendors whose privacy policies are consistent with this policy. These third parties are required not to use your Personal Data other than to provide their services to us and to your organization. We may share aggregated and de-identified data, such as user responses and scores, with publishers of third-party item banks that you have purchased for the purpose of improving the quality of their assessment questions. If you request that we share data with a third-party partner, such as a curriculum publisher, to provide services to you or your organization, we will ask you to explicitly provide permission for the data to be shared. We will not disclose Personal Data to third parties for marketing or for any other purposes not described in this Privacy Policy. The ‘remarketing’ and advertising (Signal) features are disabled in our implementation of Google Analytics, if Jakapa LLC chooses to use any similar programs it will ensure that any similar features are disabled as well and will update this privacy policy to reference them specifically.

We may disclose information in a change of business

In the event that we sell or buy or transfer any business or assets (in part or whole), we may disclose your personal information to the prospective buyer or recipient of such business or assets, and they will be required to maintain the privacy and security of your personal information in accordance with this Privacy Policy. We will notify you via email or prominently on our website prior to such a transfer and provide you information on your choices to limit or prohibit transfer of your Personal Information.

We will share data when required by law, or to protect us and others

We may disclose user information to respond to a subpoena, court order or other legal duty or obligation (including without limitations requests or demands from law enforcement and government authorities and regulators). We may also disclose information to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the safety of any person or to prevent financial loss to any person or entity.

Cookie policy

Thank you for visiting 

This Website collects certain information via cookies and other online technologies. We care about your privacy and the information you share with us and want you to understand how we are using and protecting the information we collect about you. 

Jakapa is respectful of data privacy and adopts best practices in compliance with applicable privacy laws and regulations. 

This policy, describes Jakapa’ policies and practices regarding its use of information collected on this Website and sets forth your privacy rights. 

By using this Website, you consent to this Cookie Policy and agree that Jakapa as explained in the Privacy Policy can place cookies as we describe below, and you agree to the collection, sharing, and use of your Personal Data for personalization of advertising or other services. 

Why do we use cookies? 

Cookies improve your experience. We use cookies to help you access this Website faster and more efficiently. Cookies allow us to distinguish you from other users so that we can recognize you each time you visit. Cookies also allow us to store user preferences and provide you with a positive experience when you browse this Website, including enabling you to personalize Website settings. Our marketing partners also collect web viewing data to ensure that you are seeing the most relevant advertising. 

What are cookies? 

Cookies are small text files that can be stored on a user’s computer, tablet, or mobile device (“Computer”) when you visit a website. A cookie will typically contain the name of the originating domain, the lifetime of the cookie, and a randomly generated unique number or other value. 

Cookies used by Jakapa identify you as a unique user using a tracking ID. The cookie itself is anonymous and does not contain any Personal Data, except when such information has been supplied by you, such as when you provide your name and email address when completing a registration form. 

Cookie policy changes and updates

We reserve the right to amend this Cookie Policy from time to time, as necessary. We will post a notice on this Website if there are material changes to the Cookie Policy, but you should also check this Website periodically to review the current policy. 

How can we help? Getting in touch

 If you have any questions, concerns, or complaints about Jakapa’ Personal Data practices around cookies or this Cookie Policy, we encourage you to contact us at 

Last Updated: 12/20/22

Anti-Spam Policy

Spam is unsolicited commercial email. JAKAPA prohibits the use of our products and services in any manner associated with the transmission, distribution, and delivery of spam. Any customer found to be using JAKAPA’s products for sending spam will be found in violation of this policy and our Terms of Service. Consequences for violation of this policy include immediate account termination as well as liability for civil, criminal, or administrative penalties and damages.

What Is Prohibited by JAKAPA?

In compliance with the U.S. CAN-SPAM Act and other global regulatory Acts, JAKAPA prohibits the following: 

  • Emails sent with invalid or forged headers 
  • Use of a JAKAPA or other third-party domain name to transmit email without express consent 
  • Inclusion of unauthorized URLs hosted by JAKAPA within spam 
  • Subject lines containing false or misleading information 
  • The use of harvested mailing lists or any list where the recipient has not given their prior consent 
  • Any other means of deceptive addressing and misrepresentation 
  • Interfering with any other party’s use and enjoyment of the services and products offered by JAKAPA 

Anti-Spam Legislation

Anti-spam law is not unique to the United States. Global regulations empower many 

governments to enforce laws with similar requirements. Penalties can include fines 

and/or jail time. We reserve the right to report the use of our services for spam to the relevant authorities necessary to protect our users.

How to Notify Us 

If you have received unsolicited email from one of our customers (or through a Submitted by: JAKAPA service such as zoom Meeting, Webinar, etc), please notify us immediately 

at JAKAPA finds unauthorized or improper use, it may, without 

notice, take action in its sole discretion, including blocking messages from a 

particular Internet domain, mail server or IP address as well as terminating any 

account found in violation of this policy.

Child Online Privacy Protection Act Compliance (“COPPA”)

Protecting the privacy of young children is especially important to us, so we have added protections and restrictions designed to help protect Personal Information relating to children who are less than 13 years of age (“Child Users”). We only collect Personal Information through the Services from a child under 13 where a teacher or administrator from that student’s school or district has agreed to obtain parental consent for that child to use the Services and to disclose Personal Information to us, for the use and benefit of the learning environment. If you are a student under 13, please do not send any Personal Information about yourself to us if your school, district, and/or teacher has not obtained this prior consent from your parent or guardian, and please do not send any personal information other than what we request from you in connection with the Services. If we learn we have collected personal information from a student under 13 without parental consent being obtained by his or her school, district, and/or teacher, or if we learn a student under 13 has provided us Personal Information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a student under 13 may have provided us Personal Information in violation of this paragraph, please contact us at If you are a school, district, or teacher, you represent and warrant that you are solely responsible for complying with COPPA, meaning that you must obtain advance written consent from all parents or guardians whose children under 13 will be accessing the Services. You are responsible for understanding how any Publisher Software (defined and described below) that you install on behalf of yourself or other users may collect and use information of users of Jakapa LLC’s Services. When obtaining consent, you must provide parents and guardians with this Privacy Policy. You must keep all consents on file and provide them to us if we request them. If you are a teacher, you represent and warrant that you have permission and authorization from your school and/or district to use the Services as part of your curriculum, and for purposes of COPPA compliance, you represent and warrant that you are entering into these Terms on behalf of your school and/or district. As a Parent, you have the ability to control information about your Child User. To review, update, or delete information collected from your Child User contact us at

California Children’s Privacy Rights

If you are under the age of 18, or the parent of a User under the age of 18, residing in California, you are entitled to request a record of personal information we have collected about you or your child and to request removal of content or information you or your child has posted on our Services. If you would like to request the record or removal of you or your child’s content or information, please email us at for assistance or directly contact your teacher or school to remove content or information you have posted on our Services. Please note that removal of your content or information does not ensure complete or comprehensive removal, as there may be de-identified or recoverable elements of your content or information on our servers in some form. Additionally, we will not remove content or information that we may be required to retain under applicable federal and state laws.

How we keep your data secure

We have implemented a variety of security measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We encrypt Personal Data while at rest, and protect your login information and the transmission of data using Secure Socket Layer (SSL) technology. You should take steps to protect against unauthorized access to your account by creating and maintaining a strong password and keeping it private. While our employees may ask for your username to provide you support, we will not ask for your password. If we learn of a data security incident that compromises or appears to compromise your Personal Information, then we will attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on the Services if a data security incident occurs. We delete or de-identify data including personal identifiable information as well as indirect identifiers, such as an email, IP address, and the other kinds of information that are ‘technical’ and ‘non-personal for all users when it is no longer necessary to provide Services to you or your school or district, or when requested by a school or district at the termination of a contract.

Links to other sites

The Services may link to and may be linked by websites operated by other entities or individuals. Some of these websites, such as our Facebook page and YouTube channel, may be co-branded with our name or logo. This Privacy Policy does not apply to, and we cannot always control the activities of, such other third-party websites. You should consult the respective privacy policies of those third-party websites.

International visitors

Our Services are operated and managed on servers located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that differ from U.S. law, then you acknowledge and agree that you are transferring your Personal Information outside of those regions to the United States and that, by providing your Personal Information on the Services, you consent to that transfer.

Accessing and deleting your personal information

  • You may opt not to provide, or later edit or delete any of the non-required information from your Personal Data through the profile page in your account on our Services.
  • You may request deletion of your Personal Data or your entire account by contacting us at We will use commercially reasonable efforts to honor your request.
  • Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Services for a period of time.

Marketing communications

We may send periodic promotional or informational emails to teachers and administrators about our services, products, or events. You may opt out of such communications by following the opt-out instructions contained in the email. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you administrative emails about your account or any Services you have requested or received from us.

Disconnecting from an Integrated Service

You may revoke our access to your account on any Integrated Service, such as Google, at any time by updating the appropriate settings in the account preferences of the respective Integrated Service. You should check your privacy settings on each Integrated Service to understand and change the information sent to us through each Integrated Service. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Services.

Changes to this privacy policy

This Privacy Policy is current as of the revision date set forth above. We may update this Privacy Policy from time to time to reflect changes in our information processing practices. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy to our assessment site for you to review and accept. If you disagree with such announced changes to this policy, you will have an opportunity to cancel your account and delete your data before the policy goes into effect. We encourage you to periodically review this page for the latest information on our privacy practices.

How to contact us

Please contact us with any questions or comments about this Privacy Policy, your personal information, our third-party disclosure practices, or your consent choices by:


US Phone:  573-579-9190 

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